FAQ
Frequently Asked Questions (FAQ)
How do I know which garage door spring I need?
Use our Garage Door Spring Finder Guide to identify the correct spring size, length, and winding direction based on your current setup.
Can I install the garage door spring myself?
Yes, but always follow our detailed Installation Guide carefully and prioritize safety. If unsure, professional installation is recommended.
What tools are required for installation?
You'll need a ladder, wrenches (7/16" & 9/16"), vice grips, tape measure, safety glasses, gloves, and the provided winding bars.
How long do EagleTorque springs last?
Our torsion springs typically last around 10,000 cycles, which translates to approximately 7-10 years of average use.
What if my springs arrive damaged or incorrect?
Contact our support immediately, and we'll promptly arrange a replacement or refund.
Do you offer bulk discounts for large orders?
Yes, we offer bulk pricing. Please contact us directly for details.
How can I track my order?
Once your order ships, you'll receive a tracking number via email.
What's your return policy?
Returns are accepted within 30 days of receipt. Items must be unused and in original packaging. See our full Shipping & Returns page for details.
Need Additional Help?
Email: shai@eagletorque.com
Phone: 214-436-2102
Thank you for choosing EagleTorque!